About the Hair

Is RDXTENSIONS 100% human hair?

Yes! All of our extensions are made from 100% raw human hair — no synthetic blends, no fillers, no shortcuts. Every bundle is hand-selected for softness, fullness, and long-lasting quality.

What textures do you offer?

We currently offer Raw Vietnamese Straight and Raw Cambodian Natural Wave textures designed to blend effortlessly with a variety of hair types and styles.

Can I color or bleach RDXTENSIONS hair?

Absolutely. Our hair can be colored, bleached, or toned just like your natural hair. We recommend letting a professional stylist handle the process to keep your bundles flawless.

How long does RDXTENSIONS hair last?

With proper care, your hair can last up to 5 years. Many of our customers reuse their hair for multiple installs, and it still looks brand new. The better you care for it, the longer it’ll serve looks.

Ordering & Shipping

Where do you ship from?

All RDXTENSIONS orders ship from our U.S.-based fulfillment center. We pride ourselves on fast, reliable delivery — because waiting too long for great hair? Not on our watch.

How long will shipping take?

All orders are processed within 5–7 business days (excluding holidays) after receiving your order confirmation email.

Once your order has shipped, you will receive a tracking number via email.You can use this number to monitor your delivery in real time.

Please note: Delivery times may vary based on your location and shipping carrier delays.

Do you offer international shipping?

We currently do not offer international shipping. For international orders, customers are responsible for any customs and import taxes that may apply.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and flexible options like Afterpay and Klarna, so you can slay now and pay later.

Care & Maintenance

How should I care for my extensions?

Treat them like your own! Use sulfate-free shampoo, follow up with a moisturizing conditioner, and let your bundles air-dry whenever possible. We recommend wrapping or braiding your hair at night and using a satin bonnet or pillowcase to keep that shine alive.

Can I use heat styling tools?

Yes — RDXTENSIONS can be curled, straightened, or waved. Just use a heat protectant spray to prevent damage and keep your hair silky smooth.

How much hair do I need for a full install?

For a natural look:

  • 20”–26” lengths: 3–4 bundles
  • 28” length: 4+ bundles

If you love big, full looks, go with an extra bundle — thank us later. 💅🏾

Returns & Exchanges

Do you accept returns or exchanges?

Due to the nature of our products and for hygiene reasons, all sales are final. However, we stand behind the quality of our hair bundles. We will offer exchanges or replacements in the following situations:

  • You received the wrong item.
  • The product was defective or damaged upon arrival.

To be eligible for an exchange:

  • You must contact us within 7 days of receiving your order.
  • Hair must be unused, unwashed, and in original packaging.

What if my order arrives wrong or damaged?

No worries — we’ve got you covered. Email us at RDXtensionscustomerservice@gmail.com with your order number and a photo of the item. We’ll respond within 48 hours with next steps.